Ummm, look at their price for PagePlus 9 on line, and their offer to me, when I bought it a couple of months ago was about 10%, then tell me you wouldn't like that too. (With book, resource disk and shipping, $34 IIRC.) Forgot to mention, the book is extra, but well worth the small cost. If I don't want to talk to anyone, the phone rings off the hook and I just don't answer. And if the admen didn't figure that I had to look at everything they offer before I find what I was looking for in the first place, I might think a little better of them. Newsletters, don't give me an option to "opt out", that's backwards. If I don't select an "opt in" option, don't send it.