Are Prom photos gone? You know that they are not gone because you tell us that you can see them. A better question would be why the pictures won't copy into the PC. How much space is available on the HDD of your PC? Are you running XP as Administrator or some other user ... it could be a permission problem, but I don't have enough information to determine that. What does Sony Technical Support tell you? > Photos show up in play mode. Play mode ... where? ... On the PC? > All the photos have good thumbnails when I open the sony > card through the USB connection. Please explain. > I was about to try deleting the first 16 images NO. Do NOT do that. ... Whatever is wrong, it is after the first 16 images. If someone else tells you to do that, write down their reason and let us help you decide. > or removing and reseating the Sony memory card. NO. If you can see all pictures, the card is properly seated. In closing ... ** PC Hard Disk Drive (probably c:) how much available space? ** What is the name of the Sony software on the PC? ** When you use the Sony software, what drive did you choose to receive the images on the PC? Please stay in touch. MGD