jwhitham opened this issue on May 07, 2004 ยท 25 posts
hauksdottir posted Fri, 07 May 2004 at 11:06 PM
Nah, it's not long enough... to be interesting. :innocent grin: Actually I was wondering the same thing about the number just last night. Product codes usually have more information in them than simply the specific product and the sequence of purchase. A company doesn't need to know if you were buyer #20 or #2067, but knowing if you have the German version or patched version or bought the downloadable version might help with customer service. At least if I was assigning codes, there would be information to be gleaned... if a customer in Germany or Japan was using the English version, and tech support knew it, it might save them from making a stupid assumption or giving wrong directions. Carolly