I am using a pc, as far as the characters that I'm trying to use, they are just different characters from other website. When I open poser and go to the library for figures, thier pictures are represented by a drawing of a man with his hands up in a guestioning gesture. As far as the error it reads: warning cannot open runtimelibrariescharactersbeast.cr2. our whatever cr2 file that I'm trying to use. I've also gotten this message with some poses that I have download. Any ideas, I would really appreciate any help.