Agiel,
With all due respect, at no time and at no answer to request was a refund ever brought up when VuePro was crashing and burning on my computer. Or I would have took it. I finally had to look into the situation myself, because I didn't want to be out $300. I just love debugging software on my spare time, when it's what I do for a living. Fortunately, I was able to find a duplicatible error that was causing a good amount of crashing on my system and hopefully others. It may be true that 90% of the software has bugs, but that same 90% is usuable by the majority of the people for the majority of the time. VuePro was not and may still not be for some. But no refund was ever offered...