While we did quite a bit of testing prior to launch, it was obviously not of the magnitude necessary to gauge the overall effect properly. Based on this experience, we are taking steps to correct that with future changes. Point well taken. I'm really glad to hear this. The best anyone can expect is that people (and managements, which are made up of people ;-) learn from mistakes. bonni

"When a man gives his opinion, he's a man. When a woman gives her opinion, she's a bitch." - Bette Davis