Artist3d, do NOT assume that because I chose to toss you on your arse for attacking the English language that I am either a friend of PJF or in need of whatever help you fantasize I need. I merely am a fan and friend of English, and would not like to see us all resorting to poor English, poor typing, or poor grammar. If you wish to nitpick on English, next time make sure to put at least one space, preferably two to be absolutely correct (though I myself use one) between EVERY period and the beginning of a new sentence. This running things together into one long sentence assaults my eyes. Whilst it is clear that your anger is genuine at the tech at CuriousLabs, it is also clear to me that your premise for anger is in doubt. I would grow irritated with you in time also if you expected me to know everything for you about end usage file format choices, instead of making your own choices based upon the many variables that go with each output on each circumstance. Which AVI format cannot be determined readily in a cut and dried "one is best over others" answer, and the tech likely was voicing his frustration over your inability to see that. I ask you though, is your hurt pride over this tech's not doing your experimenting and thinking for you worth costing him his job? Can your conscience take that? I could not, nor would I go on a jousting trip down the middle of the city street screaming at the top of my lungs to try to cost him his job either.