I chimed in in this earlier and I have to again. Artist 3d in your very first message you wrote: >> I am the owner of Poser4. Recently,I had some problems with making avis in Poser. So,I wrote the Tech dept at Curious. I asked what Video I should choose for the Best pic, etc,when the window pops up in Poser4. Simple question.<< Here in is the problem as I stated in my message: If you had a true PROBLEM with making .AVI's then the Tech at Curious Labs SHOULD and be obligated to be help you. The issue was YOU wanted to know what would be the best for YOUR video. The Tech could not help you with that. Thats the FIRST time you asked. >>For some reason the tech would not just tell me what was best. He said some things I did not understand so I asked again. I then got this Flip response. I hope ALL techs at Curious are NOT this way.<< This section of your message lends us to think that this all took place on the FISRT communication with Curious Labs. But this is NOT so because you later write: >>Here is the response I got back after writing 2 other times just asking for a simple answer. Subj: Re: Question about What to set Microsoft Video1 at Date: 10/13/00 11:44:17 AM Eastern Daylight Time<< By this we can correctly surmise that this is at least the THIRD time you asked the question, not about a technical problem, but what choices YOU SHOULD MAKE for your video. >>>Subj: Re: Question about What to set Microsoft Video1 at Date: 10/13/00 11:44:17 AM Eastern Daylight Time From: tech@curiouslabs.com (Tech) Reply-to: tech@curiouslabs.com (Tech) To: BIGPOWERLIFTER@aol.com I cannot teach you what is in the manual and what you need to learn from educational sources. You need read the previous letters and if this confuses you do your own research. We do not act as a multimedia consultancy firm. Tech << From this response from the Tech at Curious Labs, there were PREVIOUS LETTERS (Again, we can guess that there were at LEAST three responses from Curious Labs) You were referred to the Manual, and you had the repsonces from Curious Labs. The thread continues in your second message: >>Yea,Like I said...LOL. It was flip, as well as childish. All I asked was what do I check off when the window pops up in Poser4 to make an animation. Which video to use. I eventually tried them ALL and I figured it out myself. That tech should not be writing emails. Thanks Blue :0)<< The answer is not flip nor childish, given the information you've given in this thread. You've not provided all of the e-mails (Nor should you have to, but if you're going to make a statement like you did, you should back it up.)

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