Forum: Complaint & Debate


Subject: The Nasty Tech at CuriousLabs

Artist3D opened this issue on Oct 15, 2000 ยท 95 posts


Ironbear posted Wed, 18 October 2000 at 5:15 PM

Just a quick add in... Reading the manual isn't necessarily going to obviate the question, Poser's manuals and documentation is curiously lacking in detailed information on some aspects of the program's features. So is the Bryce manual: If it weren't, I wouldn't have to answer detailed questions on using solo-mode in bryce or object selection options several times a week in chat. Nor would you need tutorials or aftermarket books on either program and Susan Kitchens would have been out of business before "Real World Bryce2" was published. No matter what the question or attitude of the customer, it's the job of customer service representatives to be: Polite, reasonable, and non-insulting. They're job is to act as a public interface for the company. If a disgruntled customer comes in and then leaves more pissed then they arrived, they're going to another company. Period. Ask AT&T. Note: I don't speak English, I speak Ammuriken, they's a difference. Fahr away, ya'll... Heh. "Total git"? Haven't heard that one in a while. Good show. Btw, Hi Moltinangel! [Waves up the thread]

"I am a good person now and it feels... well, pretty much the same as I felt before (except that the headaches have gone away now that I'm not wearing control top pantyhose on my head anymore)"