A firewall shouldn't be an issue. I'm behind both a hardware and a software wall both of which are screwed down tight and I have no trouble. Try the following, it usually clears these kinds of problem up: Log off from the site and close your browser. Check that your computer's time and date are correctly set. Restart your browser, delete all cookies and then come back and log into the site again. 99% of the time this will clear the red X problem. Kev.