Ya know, I was wondering where my post (and Ernyoka's response) about PInstall went - I've been frustrated by it suddenly requiring a 'permanent key' after I paid for the thing, and I sent email to the merchant which went unanswered until today - at least 2 weeks. After the first week of no answer I posted here for help, got one reply, then my post disappeared. It wasn't even a negative review, since I love the program when it's working, but I thought the whole point of the Poser forum was to get help with problems - including ones where merchants were being unresponsive or slow to respond. If this is the new policy, I can't say as I like it very much.