I wanted to personally express my apologies if we have given the impression that we are not listening. That is honestly not our intent. Nor is it typical, as most of you know. We try to take care of our members very quickly.

All of your concerns and suggestions really have been read and recognized because we do value your input.

It was due to member input the navigation box was put up in the first place. We received numerous requests from members who couldn't find the galleries, contests, tutorials, etc. In order to assist people in finding their way around the site, we added the box. (That, and yes...it did look pretty cool compared to having plain text.)

Then, we heard there were problems with certain browsers and we adjusted the graphic to address those concerns. When we encountered different concerns after that change, again we investigated and worked to find a solution. We did extensive testing with many browers and operating systems. We wanted to determine if there was a solution, or if it should go.

We would have removed the box if it was causing extreme server load, or we found that the download times were prohibitive to members coming to the site.

Yes, the inital download of the box is quite different than we're used to. But, after that it is cached*, unless you close the browser. The images do not continue to reload while surfing the site.

The box is serving the purpose it was intended for, which is helping members find their way around.

I hear and understand your frustration and displeasure over the change. We did reconsider, and the team came to the conclusion that it serves a necessary purpose for many members.

Best regards,
LillianH
Renderosity Marketing & Promotions

*Here are the cache settings in case anyone needs them:

• In IE 6 you go to the "general tab>Temporary Internet files>Settings>Check for newer versions of stored pages
• In NSC 4.7X Edit>Preferences>Advanced>Cache (Edited to correct grammar)

Lillian Hawkins
Marketing Manager
By serving each other, we are free.