Attached Link: http://www.senosoft.com/

Shrugging guy means no .rsr file which is used by P4, and which gets converted automatically to .png by ProPack and P5. You may have a .png files which is of no use to P4. Grey circle in ProPack or P5 means that the .png file is not in the right format. PP/P5 require a .png with an alpha channel to define the area to be displayed, and .png files do not have to have an alpha channel. The easiest way to deal with either is to download P3do from the link given above. Including the Convert Rsr2Png plugin. For shrugging guy in P4 run the Rsr2Png converter to convert .png to .rsr on the individual folder in question (it'll do the whole folder in one pass). For grey circle in PP or P5: - if you have an .rsr then delete (or rename) the .png and then run the convert .rsr to .png step as above. - if you don't have a .rsr, then first run Convert Rsr2Png to convert the .png to a .rsr, then do the delete .png run convert .rsr to png step.