Hi Esther, I don't think you're dumb at all! After you've logged in, there is a button at the bottom right that says Download. Hope this helps! Phantast, I'm sorry you feel that way. We're not going to send you things via snail mail. Odd Ditty is also a store, which is why we ask for the information. Many Poser stores ask for the same information. We do not ask for billing information however until you purchase. Again, I apolgise for the inconveniene.