Forum: Carrara


Subject: Carrara 4!

Hoofdcommissaris opened this issue on Aug 31, 2004 ยท 95 posts


todd71 posted Sun, 12 September 2004 at 8:31 PM

im expecting some form of customer service and a level of support from companies that doesnt really seem to exist anymore... more than a feeling of...'yeah we know you may not want this stuff, and a bunch of you have already bought it, but oh well'... if they had an upgrade for 169.00 and didnt offer anything else..that would be fine..BUT the fact is they are offering something else...and have come across like 'oh well'... its coming across as another company...trying to be in a competitive situation...but then disregarding what their customers are saying and asking for... its great to bundle everything with it..heck..they could even bundle..Carrara 1, 2, 3...InfiniD..and Ray Dream 1-5.5....and a Yugo..would that make the offer any better? Id say no..youre giving me a bunch of stuff i wont use and dont need..when you have a few other products that i just might get some use out of and are on the same price level as what youre offering... so why not cater a bit more to the people who are going to buy the product and offer several options...if you already own Amapi 7 you dont necessarily want another copy of it..if you dont own it then theres a reason...maybe you dont want it... its all well and good to give me CAD style...but i wont use it..i dont use CAD..id rather have VectorStyle..that i could probably get some use out of... or whatever...what good is a Tshirt to me??!!...other than to look like a huge fanboy...lol..give me a six pack of crew neck Haynes tshirts...those i can use... a deal isnt a deal if youre getting a bunch of stuff you wont ever use... it comes down to..were you really selling that many copies of something else that giving a choice of a substitute would cut down on profits sooo much that youre going to be feeding your family cup o soups for a year..or maybe it just might create a better sense of loyalty among your consumers that will ensure them coming back and purchasing your productsi the future.. heck, it doesnt even have to be a package thing you offer forever..make it a special introductory deal... when youve got how many competitors out there wanting you to come over and use their stuff and are willing to give you everything and throw in a trip around the world and a price at a fraction of what they normally sell their stuff for...id do all the PR and goodwill i could to keep people coming back and trying to sway them over to try out my product...