Forum: MarketPlace Customers


Subject: Purchase not available to download

sassecasseb opened this issue on Sep 12, 2004 ยท 4 posts


MissTara posted Sun, 12 September 2004 at 11:03 PM

This seems to be a problem that needs to be rectified. I lost a $500 client this weekend, one that had more work afterwards (and I need the work VERY badly right now), because my purchase was declined by your software and I didn't have enough money on my card to attempt to purchase it again because the purchase WAS authorized on my bank's end and I no longer had the money available to try again. I was frankly expecting more than a "try again" for something that wasn't my fault, and since the charge is still pending I am also losing the 10% off coupon that expires tonight while waiting several days for this purchase to drop off. Needless to say, I'm quite disappointed. :(