Forevernyt opened this issue on Sep 16, 2004 ยท 393 posts
svdl posted Fri, 17 September 2004 at 11:47 PM
Three of my images were deleted. Two have been restored, with comments. The missing one did not have the word "Contest" in the title, but in the notes. I still have the image, but I'd hate to lose the thirty or so comments. JenyK, can you give an indication of when the restoration operation will be completed?
And another thing, Armorbeast is absolutely right. The communications system allowed this mistake to happen. So JenyK does not deserve to be the only one taking the flak. This IS important. Renderosity staff, improve your communications, improve your procedures, and make sure that nasty messes like these can not happen again.
And let us, your members, know WHAT you did to improve. Let us know WHAT rules and procedures the admins and moderators follow and apply. THat will go a long way in restoring the members' trust in the staff, which has been badly shaken by this issue (and quite a few other issues too).
As I've said before, nobody's perfect and mistakes happen. JenyK is working hard to correct her mistake, and that's good and proper and goes a long way in restoring my trust in her personally.
Now the Renderosity staff itself must correct the mistake of having lousy communications and unclear procedures. Get organized, get structured, and show it. That's what's needed to regain the trust of the members. And on the financial side, that's what's needed to attract new merchants and marketplace customers. Everybody wins.
The pen is mightier than the sword. But if you literally want to have some impact, use a typewriter