Forum: Poser - OFFICIAL


Subject: I guess the DAZ Starter Bundles....

randym77 opened this issue on Sep 29, 2004 ยท 36 posts


danfarr posted Thu, 30 September 2004 at 11:53 AM

Hi all, To be perfectly candid, the reason the deal was so confusing is that we tried to create a scenario, that was a good deal for everyone of our customers. We tried to make sure the PC members got their deal. We tried to make sure that people who already owned Bryce got their deal. We tried to make sure that people who already owned the dog, cat etc. got some new high quality figures. And on top of all that we offered a coupon/voucher that could potentially save more money than was actually spent in purchasing the whole package in the beginning. After the deal was released there were complaints that we weren't going to offer an upgrade for Bryce 5.5 so I made a statement saying that we will offer some special deal for previous owners of Bryce. There were complaints about the coupon (not enough DAZ originals to choose from) so we switched it vouchers (good towards our portion on all products) and offered people who still preferred the coupon over the voucher to contact us directly and we will change it back for them. Please understand that the confusion was not caused because DAZ doesn't listen to it's customers but more because we do. From my opinion, DAZ listens to its customers more than any other company that I know of. aeilkema, we are going to release the M3/V3 RR figures separetely as you stated and they are coming out at $39.95 because that is what they are worth. You mentioned that full figures are priced the same. That is incorrect, the full-figure base is priced at $39.95 but the RR models contain the majority of the morphs found in the head and body add-ons. With that being said the main reason that we are pricing the figures at the $39.95 each is because they are worth it. People can still spent $29.95 and get both of them plus other models that they may or may not already have buy purchasing the content starter kit. We just dont want that value over looked. I apologize if this post has come across as snappy, that was not intended. I just want to say that DAZ does listen intensely to our customers. We do make mistakes, but we do our best to remedy those mistakes when we are aware of them. Most of all, I want to thank our customers for allowing us to go to work and do the things that we love to do. Sincerely, Dan Farr P.S. Due to the confusing nature of this offer, we are discussing the possibility of discontinuing in the very near future.