Dan, Thanks for reading this thread. Up front, I've NEVER had a complaint or problem with your Customer Service dept. Always very helpful, responsive and friendly. And for the most part I've been thrilled with my purchases. Usually the stuff that hasn't worked for me has been because I don't yet have the knowledge needed to use it correctly.

That being said, I do read a lot of complaints on a lot of boards about DAZ in regards to methods and operations, and I think this latest "bundle bungle" is endemic of that. I know you have to be doing market research, but rather that trying to please "all the people all the time," as it seems you've tried to do, focus more on "most of the people most of the time," realizing that no matter what, someone's going to be upset. Rather than coming up with all this New Fangled stuff, concentrate on what's popular and support that and throw in the new stuff, whether its a bundle or an entirely new product, now and then. Things can get out of hand very quickly otherwise.

Again, thanks for listening, and thanks for the great things you do produce.