Debbie, I appreciate the offer, but I see requesting stuff from the admins as a temporary fix to something that is still an issue that could use some looking into. Having to request sales reports from admins isn't a convenient way of accessing past records, and in the end this hurts customers as well as merchants (since merchants can't easily contact their past buyers). The merchant admin section had automated "contact all buyers" options that were 1-click methods. This is a lot easier than having to get someone to email me the list of all buyers and products and me spending hours trying to figure out who bought what when, and what upgrades they might not have.

In addition, I can think of no reason whatsoever that merchants without current offerings should be shut out of the merchant forums. The discussions there about policies, polls, marketplace changes, etc.. are all still of interest to merchants who are just on hiatus. It does not seem right to me that I should have to upload a new product just to regain access to things as basic as the merchant forum, mailings and my existing customer base and sales history.

I would definitely appreciate it if the marketplace staff could take a moment to reconsider whether or not there is any benefit to the current policy of restricting site access to [apparently] inactive merchants, as I can only see drawbacks.

Message edited on: 10/01/2004 01:13