QUOTE "The fact they say "Complete Product" @ $249.00 and they don't say "Complete Product" on the upgrade is what makes me nervous." /QUOTE It is possible that the upgrade version is not boxed. It wasn't, in fact, when I upgraded from 3 to 4. The printed manual, however, was there, and apparently it's here with this upgrade too: in my UPS page for the package, a weight of 0.9 Kgs is listed. Now, I just measured the weight of the Vue Pro manual and it's exactly 0.9 Kgs. Consider that the Vue 5 manual has some 100 pages LESS than the Vue Pro manual, and compare... I think the figure is revealing. So, I'd say that we upgraders are going to get the printed manual, but possibly not the box. Not a great loss, I tell you. What really counts (the printed manual) will be there.