E-on only has one website that I know of. Where its actually located- I don't know. I guess you could do an IP check and find where their website operates from. E-on sort of operates like Batman- you have to flash the right signals- then Batman comes. E-on is not notorius for being extremely user-friendly- but if you read the order form carefully and your payment method is valid, you should be able to order Vue 5 from their website without any big problem. I used my VISA card- which is valid and has available credit on it- and my order was processed last Sunday night (when I hit the submit button) and I got two order confirmations in my email box on Monday morning. On Wednesday morning, the UPS EXpress package arrived. So for me, it was "EZ".