What is your OS? If it's XP you shouldn't have any trouble with that, although I've heard of problems with SR2 and other software. Don't know about Poser.

Next, I'd look at your video card driver. "The shop" might not have checked for an updated version.

I don't know anything about LCD monitors, but maybe a driver update for that?

And, although this probably isn't the trouble, I'd update the RAM to at least a gig.

I also don't know anything about AMD chips, but I do know certain ones can cause trouble with software.

That's about all. Sorry I couldn't be of more help.

Message edited on: 10/09/2004 17:13

Message edited on: 10/09/2004 17:14 Oh, and I take it you have installed all the SR's for the various versions of Poser?

Message edited on: 10/09/2004 17:16