"This will more than likely engender more ill will towards PoserStyle which is the last thing Will needs at the moment, but I just had to say it."

Sting, I don't think your saying this generates any more ill-will towards PoserStyle. It's your opinion, just like my statement was my opinion, and you have every right to express it. And more importantly, you're actually out here on the front lines expressing it, which is more than Will ever does.

I've been a member of PoserStyle since the early days and more than once my frustration with it has reached toxic levels. All of the late releases, the unexplained service outages, the time shaved off memberships, the flawed items -- bad zips, mismatched textures, missing files, etc etc etc -- that never seem to get fixed, and worst of all, the total lack of response by anyone except for you to any of these things, and most of the time it seems like you're kept in the dark as much as the rest of us.

I could put up with all of this if Will would just be honest and communicative about problems. Instead, his MO seems to be to make promises and break them, leaving you to deal with the angry members and clean up his mess. PoserStyle was out of service this time for a week, and Will hasn't even deigned to tell you, the site's webmaster, what the problem was. People have paid money to access his site, and for Will to treat them this way is wrong.

When Will Whitney started PoserStyle, most of the early members were people like me who had been customers of his at the Rendo MP and knew the quality of his work. But because of all of the problems with the site, a lot of those original subscribers have since dropped away. So yes, when we'd just had another week's outage with no word of apology or explanation from the person who knew what was going on, had a late item again, and then on top of it I found out that the "New Release" was something I'd already bought from Will, I lost my temper, and I still think I was justified in doing so. I can see putting up an old item as a bonus or an extra, but not as a main release. It's like a slap in the face to the people who were Will's first customers and who have stuck with PoserStyle since the beginning.

Anyway, that's it for me and PoserStyle. My subscription has been running on borrowed time anyway because of all of the outages (it was supposed to be extended, but no one ever did) and at this point, I don't care enough to write all of the (unanswered) emails to Will that I know it would take to get my extra two weeks tacked back on as was promised.

This whole experience has left a bitter taste in my mouth. I want nothing more to do with the site. It has some good-quality working Poser items, and one person (you) who is responsive and reliable, but those good points don't even begin to outweigh all of the other bullshit that Will Whitney seems to expect his customers to tamely put up with.