Thats right Gareee- nothing is perfect. Gushing comments that all will allways be well is at best a falsehood. The man asked a question and deserves a straight, honest answer, period. I agree, just cause there are a couple of problems in the system dosn't mean that he shouldn't ever buy anything. Mock is right too (almost). There are some merchants that go way beyond the call of duty to solve your problems. Then there are some that are nothing but rip offs, and you know it. Merchants that, if you DO ever get a response back, take weeks to respond. Also Gareee- you had to go off site to name a site, lol, and one that continues to have problems comunicating with customers and there problems.