Forum: Bryce


Subject: OT Other Galleries

Hythshade opened this issue on Nov 09, 2004 ยท 25 posts


LunarTick posted Tue, 09 November 2004 at 11:43 PM

Hythshade, you aren't the only one not happy with the most unreliable, snobbish group of buffoons at DAZ. Try getting help with DAZ studio and you might as well go to a zoo and talk to the monkeys because you would get more help and you would probably understand them better. Here is a great example of their help/customer service. My girlfriend who is new to using Bryce decided to get DAZ Studio and give it a try. After downloading it and getting the free models/props she went and bought some others that she liked. There was a problem with her purchase so she did the correct thing, she emailed the sales people about it. A day later she still had no reply so she posted about it on their forum where she got a reply from a member of that site who told her that it takes 2 days for them to reply to emails. Another person posted a reply and told her that he waited 3 days before getting a reply from them. She finally got an email from the sales department who finally sorted out the problem she had, nearlly 3 days later. To me that is very bad customer service. My girlfriend loves Renderosity for their quick replies and the helpful service the staff here gives, she emailed them about something and in no more than 2 hours she had a reply and all was dealt with in a friendly and courtious manner. She reads the forum on here a lot and finds that the members are helpful to all no matter if they are new to 3d or have been doing it for years, she also likes the way that people joke around and still stay OT. She no longer visits DAZ forum or their site, what she calls them i wont post because it is totally against the TOS but she said what you called them is mild to what she thinks of them :)