Ok, I spent all day yesterday messing with Jeff at DAZ. He kept saying it was my ISP. My guy at my ISP said it was at DAZ. Well what was really happening was something from DAZ was sent because I had the numbers in my win32 for Scream and it was labled as DAZ. All day I fought and fought trying to find out what was happening. After the e-mail I sent yesterday evening I called back Daz one more time. I have spoken to Vicky befor and she helped me right away, it took about 30 minutes to figure out what was happening. She walked me through deleting all bad references to Daz with the Scream numbers. I got right on!!!! She was the only one who took the time to figure out what was happening and was not embarassed to ask someone how to correct it. I called DAZ back and told them to let me know if she ever quits or nolonger works for DAZ because I might just as well let my membership laps because she is the only one who has ever been able to help me there. Lots of KUDO's to Vicky at DAZ. HIJack was absolutely no help at all. I do have the since to know what files are safe to delete. It is just 3D I am new to.