Heh, I tried to tell them that their damn session ID and wotnot was causing seriously screwed up problems some months ago. I got fobbed off with "we're looking into it"... and guess what? Nothing was done, nobody ever came back with anything more than the "we're looking into it". And now another predictable problem shows how it's messed up - seriously messed up. It would have been better if the response had been more honest "thankyou for pointing this out, but we don't give a damn".