What happened was either the raid array crashed or we lost a hard drive, so Allen replaced everything, then upgraded the OS. We'd had 100% up time for 40 days so thought while our luck is with us we better use it :o).........If you keep trying to log in and fail you'll get sent to the lost password page the 3rd time, fill that in and you should get your pssword pretty much instantly (i know coz i forget mine ;o) or mail Allen if its not instant from him it will be within a few hours..........Steve