As Misha says always read the small print (however long winded and boring it is) Not so sure that you get what you pay for in all cases, but that is mostly true of genuine vendors. Common sense is your biggest weapon no matter whether it is on the web or a local shop. But even that can be flawed at times. I bought a "NEW" retail boxed and sealed hard drive form a big and respected retailer from a shop not online. To find that it had a copy of XP on it, along with personal details! Mistakes can be and will be made and rules broken, that is just a fact of life. Being vigilant when making purchases is the key. As Donald quite rightly pointed out looking at the experience of users is a good way of seeing if a retailer has a good track record or not. However these things can also be mis-leading, if there very few feedback reports the percentages may not reflect the overall quality of service offered.

The Truth is Out There