no problem :D. I'm going to assume by your s/n that you're in tacoma, wa :D, and, if you look hard enough, you may find a reseller that deals Wacom products. I mean, I would assume so...I live in Canada, so things may be slightly different. Here, I can buy them at Best Buy or FutureShop (for a bit more than direct from Wacom, but at least I can take it right back). Good luck! ..shadow..

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