Ok, here is the way to get your downloads quickly (well, sort of quickly, depending on how much traffic there is to slow things down). IF you have an "Account" set up at Zygote (and if you don't, you really should since it comes in really handy in cases like this) go to the storefront, make sure you are logged in and then click on "Order History." This will bring up a page with everything you've ordered from them (everything that was billed to your account, that is). The first item on the list should be your most recent purchase and will show the date and time of purchase. Click on the underlined order number and that should bring up the download page. That's how I got my downloads to work today. I got the same error message as the rest of y'all and the "please don't reload this page" message. But when I went to the "order history" route, everything worked just fine and I got my purchases within a few minutes. Kate