No, we're on the same end of the stick, Tina! The problem seems to be that the parameters are not getting copied to the clipboard. I tried this with all of the parameters we are instructed to copy/paste in these tutorials. When I go to paste them into UF, the only option I see when I right-click is copy (paste is grayed out). Normally (as when copying parameters in the email listing) copy/paste works just as it should. Any ideas? ~Tim ^_-