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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: credit card blinko


mobius ( ) posted Sat, 11 December 2004 at 9:35 AM · edited Wed, 09 October 2024 at 10:00 AM

Hi, Looks like someone else got the same failure as me: "Order Processing Failure! AVS Failed: avsaddr=X, avszip=X. We were unable to verify your card address or Zip/Postal Code. Please contact Bondware Inc. at payments@renderosity.com or call us toll free at 1-866-220-2949." I sent an emai labou this to. My credit union is doing service on their system right now, so I think that explains the problem. However, I also tried with an in-store credit and was declined. What gives? Dan (mobius)


StaceyG ( ) posted Sat, 11 December 2004 at 12:33 PM

Hi Dan, Are you still having problems purchasing? Thanks, Stacey Renderosity Store


mobius ( ) posted Sat, 11 December 2004 at 1:01 PM

Nope...Clint fixed me up. Thanks


StaceyG ( ) posted Sat, 11 December 2004 at 1:35 PM

Great. Just wanted to be sure you were able to purchase okay. Have a great weekend. Stacey


RandC ( ) posted Sat, 11 December 2004 at 4:38 PM

I am having rhe same problem..keeps telling me to call that number...whats up?


ClintH ( ) posted Sat, 11 December 2004 at 4:59 PM

Hi RandC, I reset your card. If you continue to have problems please let me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



RandC ( ) posted Sat, 11 December 2004 at 9:39 PM

Thanks clint!


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