I have to say...I think the FAQ is a bit off-putting, especially for people who might not speak English very well. That first question and answer is so long and technical, I think a lot of people wouldn't read past it.

Perhaps it would help if it was organized like Stefan's Firefly FAQ. All the questions are at the top, and you click on the question to get the answer. I think newbies are more likely to use the FAQ if they see their question is addressed right up front, rather than having to read through (or scroll through) a small dissertation just to see if their question is on the list.