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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: I tray it to pay but...

idocatrudiaris opened this issue on Dec 22, 2004 · 4 posts
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idocatrudiaris ( ) posted Wed, 22 December 2004 at 10:38 AM · edited Wed, 27 November 2024 at 10:34 AM

I tray it to bay two product from Beoshingus studio but after pay it I can't download . What is hapening? Please confirm my payement and release me the download Thank's

Debbie M. ( ) posted Wed, 22 December 2004 at 10:45 AM

As part of our verification process we ask that you send us the toll free phone number or security number off the back of your credit card along with your Renderosity member name. When we have this information, we'll be happy to activate your purchase. All future Credit and Debit card purchases will be available for immediate downloading. This information should be sent to store@renderosity.com This step is done to protect you, the merchants, and Renderosity from stolen credit cards or fraudulent Paypal accounts from being used to purchase items on this site. We appreciate your patience during this one time only process. Thanks! Deb

Debbie M.

idocatrudiaris ( ) posted Wed, 22 December 2004 at 11:34 AM

must to send you mail whith my ID information?

Debbie M. ( ) posted Wed, 22 December 2004 at 11:37 AM

Yes, please send the information to store@renderosity.com Thanks! Deb

Debbie M.

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