Hello, Thanks for the quick reply. First, I'm using a Windows XP PC, 2.3 GHZ AMD, 2 GIG of Corsair XMS Pro (2,2,2,5) memory, 2 WD 74 GIG Raptors in Raid 0, 1 Maxtor 300 GB drive dedicated to Poser files and content. Second, I tried your outline above, but it didn't help. I'll admit I'm new and just starting out in the Poser world. I didn't know to export it as you mentioned in "obj" format so I missed that step. However, even following the advice in your post, the same thing happened. Third, I have some more details for you on what's happending. When I examine the contents of my Scene, I find the matt files are not there and it won't load any of them in. The scene has the !Main Body prop, Matress SP and Quilt SP. When I look at the details for each of them, I get "Matress_1" for the matress SP, "Quilt_1" for Quilt SP and "assembled bed main" for "Main Body". None of the bed matts will show up in the scene even though they are visible in the "Bed Matts" folder in the Pose directory. After a scene is exported as is, all I get is the head board and/or footboard and that's it. In fact, the head board isn't even in color or detailed when imported back into a scene. All of the color is in white and no detail at all. Any thoughts here? I've tried everything I know. Also, it was installed as you said with the main Ultimate Bed Set first, then the 6MB update on top of it overwriting the updated files. Thanks for helping and the support, I'll make sure to note the customer service because I only buy from good guys like you. :)

Jeff

Development on: Mac Pro 2008, Duel-Boot OS - Snow Leopard 10.6.6 & Windows 7 Ultimate 64bit, 2 x 2.8 GHz Quad-Core Intel Xeon , 10GB 800 MHz DDR2 RAM, NVIDIA GeForce 8800GT.