Yes, she used the U.S. site and when she clicked on paypal for paying it went to a french paypal site she couldn't read, now we don't know where to send the payment, maybe their site had a glitch but now I don't know what to do, I've been waiting since yesterday for a responce from e-on because I emailed them asking what to do and they haven't responded yet. I don't have a credit card so paypal was the only way I could buy the software.