How exactly is it "not working"? The character won't load into the workspace? She loads but comes up as a blob? She renders with big blotchy shadows? You can't find her to load her? And correct me if I'm wrong, but they have different install selections when installing for Poser or DAZ/Studio. At least the last several new freebies from them have had me choose which program I'm installing for. Is this the new Anniversary pack?