dlfurman opened this issue on Jan 05, 2005 ยท 90 posts
randym77 posted Wed, 05 January 2005 at 1:44 PM
Sixus1 has been doing this for over a year. get the figure free, then pay for the addons. ahead of the curve? they are behind dear chap.. far behind...
That's not what I meant. (And I'm not a chap!) I wasn't talking about the sales model. I was talking about remembering their old customers as well as the new. Time and again, we've seen it. They offer something free to new customers, and the old customers get upset because they paid for it. Much kvetching ensues. DAZ tries to ignore it, until the racket is so deafening it can't be ignored. Then they give the old customers something - a voucher, a free PC item, whatever.
I know, not everyone agrees that older customers have any right to gripe. But the fact is, they do gripe. And they are DAZ's most loyal customers. DAZ always ends up giving them something once the complaining gets loud enough. So why not give them something upfront, and avoid the pitchforks and torches routine altogether?
The problem was that DAZ never thought their promotions through. Well, this time, they did. That's what they deserve kudos for.
Not only that - it's not Friday. :-) Message edited on: 01/05/2005 13:49