This announcement shows that DAZ really listens to their customers, and is showing some real progress in taking care of some issues, in addition to giving away Vicky 3 & Mike 3. 1.)Recently some threads dealt with problems caused when customers lost their purchases. DAZ is talking about making things automated so you can get your downloads reset, etc. This will also likely address some of my concerns about DAZ's previously apparent problems with Customer Service. 2.) DAZ is giving voucher rebates for previous owners of Vicky 3 & Mike 3. They're doing this up-front. That answers the concerns many previous owners often have when DAZ announces specials, reduced prices or freebies. Any gripes I've had in the past were legitimate, even if others didn't agree. In this case, I can find no reason to gripe. DAZ is showing a real commitment to the 3D World, and is taking steps to make that entry easier for many who have a hard time finding money to buy all these figures. And I wouldn't be surprised if this is just what some good Poser merchants/artists need to be able to start producing some great stuff for Vicky 3 & Mike 3.