I never wait for the e-mail to download. I always go directly to my account and it's immediately in there. By the way, does anyone know what the rebate vouchers are good on? DAZ says: "Vouchers good on non-resell, non-Platinum Club priced purchases." Does this mean only DAZ originals, or is it good on everything except Platinum Club? The newsletter wasn't really very clear on that. What is the definition of "non-resell" purchases? Can this also include brokered items? Melanie