First take a deep breath and calm down. Sndcasie is right talk to a live person but being angry will only cause you to miss options. Second download Firefox at Mozilla.org it allows you to pause and restart downloads and although it dosen't always work it usually does. I too am on a slow 40K land line in a rural area where Verizon will probably not get in faster service for years so I know your frustration. i usually schedule these long downloads at night while I sleep. One last thought,,,I lost most my software thru an accident and the folks at renderosity and other places let me download it again after I explained my problem. So a download is not always a bad idea! Glenn