Forum: MarketPlace Showcase


Subject: A problem concerning reviews for products.

Helgard opened this issue on Jan 09, 2005 ยท 22 posts


ClintH posted Mon, 10 January 2005 at 3:38 PM

XENOPHONZ, Thanks for the kind comments in regards to the 5-star rating. The Renderosity MarketPlace has changed a lot in the last 2 years. We provide better customer support, have better documentation and procedures for the customers, better quality control for products entering the MarketPlace etc.. The store staff works very hard as a liason between the customer and brokered artists as needed. If a customer ever has a problem getting support from a brokered artist the store staff should be engaged so we can help facilitate a problem resolution. If a resolution cant be reached we will work with the customer to make sure they feel they have been treated fairly by issuing a refund or gift certificate. Again thanks for the kind comments. Regards, Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



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