rudyledesma opened this issue on Jan 17, 2005 ยท 3 posts
Angelsinger posted Tue, 18 January 2005 at 7:33 PM
:( There ought to be an easier way to expedite a secure transaction. If the system that PayPal uses (which allows instant access to the items purchased) can't be used here for 1st time users, then at LEAST phrase the bit at the bottom a bit more clearly, or change the sequence of the process by which we order altogether. Though I read the bit at the bottom before clicking the button, I was confused as to what to do and when. Okay, I filled out the form... yeah... I'm reading about first time users.... hey! that's me! ... Um...
Umm....
So what, do I now send the email, or do I send this form, or or or....? I'm CONFUUUUUUUSEDDDDD!
But soft! It says my download is immediately available! HUH?! Oh well, guess that message was outdated or summat...
Hmmm... Where's the link?? Wonders if I get sent an email confirmation. But no, I didn't read anything about getting an email. WHAT TO DO?! searches all over, finds this page >:X
AnyHOO, the blurb to 1st time users should be altered. Place it prominently at the top, for one. Two, remove the deceptive "You've got mail!" oops, "Your download is available", or whatever. 'Cause it ain't. Three, let us know that we should check our email, or we begin to wonder wtf is going on.
...I'm really NOT a mean person.