Hmmmm its odd that you guys are having these problems...... I just registered, logged in fine, and I am dling her now...... you need to register, then go back to the poser club page with the login blanks, type in your info, hit the white button underneath, then when it sends you to the member page, click where it says free across the top, and she is about halfway down the free poser page..... I haven't had any error boxes pop up? Maybe its because I'm on a mac? .......