I suspect that Correct Reference (in the Marketplace) will locate the right textures for you, but the maker of your items needs to know that there is a problem. You don't actually need to use the MATs just to change color; you can manually load the hair texture in the material dialogue window and save it off again. If some of the MATs are for variations in style, you might want them, so it would be good to have the maker fix it. Carolly