"Yeah, but I wonder how good the record keeping is between all the change of hands. I know companies normally don't keep record that well, and if you then change the database over 2 or three times, and THEN have people replaced to manage it, all kinds of data loss occurs."

Well, now, if I have an area of expertise it's data integration, I could go on about it at some length...

...not wishing to bore people though, you would need some willfully apalling admins to lose data on any serious scale, and someone like Digital River would be well aware of what they were taking over. I think it's just a glitch.