Thanks, guys. I guess it must be true that 'misery loves company', because I don't feel half so bad now I know I'm not alone! If so many of us have the problem, I suppose CL will have to fix it. But isn't it annoying that they say the special edition upgrade extras are only 'while stocks last'? So every day we have to wait for this to be resolved, our chances of getting the special stuff are dropping... Morph