Attached Link: http://www.renderosity.com/messages.ez?ForumID=12356&Form.ShowMessage=2122253

Hi, As posted on this thread: Id like to please ask if you would IM me with the following details: Location/Country Version of Poser you're upgrading from Serial number The exact store URL of the product that you are trying to purchase from Error numbers received Time the error occurred As a last resort however, all people eligible for the upgrade who continue to have this difficulty on our store during the pre-order period will receive their rightful Poser 6 Special Edition upgrade. Even if we have to process the old-fashioned way of faxing proof for a manual order process, well do. But please give this at least a week for us to iron out any of these issues. Also, our Technical Support has been working to get through as many people today as possible. There are many, many inquiries coming in that the serial number get mixed in with but I do promise that you are a priority. With kind regards, Katherine